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Identifying case studies from public service contexts both nationally and internationally.Desk review of formal and grey literature on the use of predictive analytics.Co-opting the skills of a senior data scientist from the commercial sector who offered a comparative perspective.Two action learning sets (which each met three times) comprised of staff from council data teams using or developing predictive analytics approaches.To develop this guide, Si and the LGA gathered contributions from councils where predictive analytics are already being used and from national organisations with policy and technical expertise. This report aims to provide a guide for councils about predictive analytics and how they might use this technology. However, how councils do this is a developing art. While there are some sophisticated examples of predictive analytics being used across a range of local public services, much of the sector is just starting to consider the opportunities, and risks, of this type of technology.Ī council might want to use predictive analytics to improve outcomes and manage their increasingly scarce resources better, through automation, earlier intervention and better prediction and targeting. The use of predictive analytics in local government is still at an early stage, although it is becoming more common. The LGA commissioned Si in December 2019 to develop a guide to using predictive analytics.